Shipping Policy

Thank you for shopping with us. We aim to process and deliver your order as quickly and efficiently as possible.

Order Processing

All orders are processed within 1–3 business days (Monday–Friday, excluding public holidays).

Once your order has been dispatched, you will receive a confirmation email with tracking information where available.

Please note that during product launches, sales, or busy periods, processing times may be slightly longer.

Shipping Times

Estimated delivery times are as follows:

United Kingdom

• Standard Shipping: 2–5 business days
• Express Shipping: 1–2 business days (where available)

International Shipping

• Europe: 5–10 business days
• Rest of World: 7–15 business days

Delivery times are estimates and are not guaranteed.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.

We may offer free shipping promotions from time to time. Any applicable free shipping thresholds will be displayed on our website.

Tracking Your Order

Where tracking is available, you will receive tracking details via email once your order has been dispatched.

Please allow up to 24 hours for tracking information to update after receiving your dispatch confirmation.

Customs & Import Duties

International orders may be subject to customs fees, import duties, taxes, or other charges imposed by the destination country.

These charges are the responsibility of the customer. We are not responsible for delays caused by customs clearance procedures.

Incorrect Shipping Information

Customers are responsible for ensuring that shipping details are entered correctly at checkout.

If an incorrect address is provided and the order has already been dispatched, we may be unable to amend the delivery. Additional shipping costs incurred due to incorrect information may be charged to the customer.

Lost or Delayed Parcels

If your order has not arrived within the estimated delivery timeframe, please contact us and we will investigate with the shipping carrier.

While we will do our best to assist, we are not responsible for delays caused by courier services, customs procedures, weather conditions, or other circumstances beyond our control.

Damaged Deliveries

If your order arrives damaged, please contact us within 7 days of delivery with your order number and photographs of the damaged item and packaging.

We will review the issue and work to provide a suitable resolution.

Contact Us

For any shipping-related questions, please contact us at:

Email: contact@bulkan.store

Please include your order number when contacting us so we can assist you as quickly as possible.